Account settings
Account settings
You find the “Account settings” in the left hand side navigation. Click it to open the list of pages for account administrators: “Account settings”, “Account admins”, “Meeting organizers”, “Meeting rooms”, “Meeting permissions”, “Meeting registration forms” and “Polls”. You may also see “Meet-Me” (if available), “Dial-in numbers” (if available) and “API keys” (if available).
Account status
Here you will find your account expiration date. If your account extends automatically, you see “auto-extending” next to the date.
If your account is billed per meeting, you see the “Remaining meetings” instead of the expiration date.
If your platform offers online payment, a shopping cart icon next to the date opens a menu with the payment options for your account, for example “Extend account” or “Cancel subscription”.
Add your logo (if available)
You can add your personal logo, it will be seen in the meeting room, as well as on the summary documents. To add your logo click on the image icon and select your logo, afterwards click on the “Update logo” button.
Your logo must be a PNG or JPEG image. To remove it, click the trash icon on the logo and then “Update logo”.
If users of your platform can switch to dark mode, you can also add “Your dark mode logo”. It is optional.
Your platform administrator decides whether logos are available. See Features.
Default settings
Your default settings are used when creating an Instant meeting or as a preset on your “Schedule meeting” screen. You can choose the preferred meeting type, recording, extend meetings automatically and set the deletion period for the past meetings.
Meeting organizers can change the meeting type, dial-in, recording and the password settings for each meeting they schedule. “Try to automatically extend meetings”, the two settings under “Who can see and manage meetings” and “Automatically delete meetings” always apply to the whole account. See the meeting organizer hand book.
Meeting type
Choose the “Meeting type” that new meetings start with: “Standard”, “Off-the-record”, “Audio only room”, “Boardroom” or “Webinar”. Meeting types your account does not include are grayed out.
Depending on the meeting type you choose, you can also set:
| Setting | What it does |
|---|---|
| “Enable dial-in” (if available) | Participants can join by telephone. For “Boardroom” and “Webinar”. |
| “Enable recording” (if available) | The meeting is recorded. For “Boardroom”, “Audio only room” and “Webinar”. If dial-in is on, or in an audio only room, only the audio is recorded. |
| “Recording type” | “Record entire meeting”, or “Start and stop recording during meeting”. Shown when recording is on and dial-in is off. |
| “Automatically send the recording to all participants?” | Sends the recording to everyone who took part. Shown when recording is on. |
Language channels (if available)
Switch on “Enable language channels by default” to give new meetings language channels, and choose the “Language channels” you need.
Meeting tags (if available)
If your platform lets accounts set up their own meeting tags, you see “Use the meeting tag settings from the parent system settings”. While it is on, your account uses the tags of the platform. Switch it off to set up your own:
- “Can meetings be tagged?”: meeting organizers can tag their meetings.
- “Available meeting tags”: the list of tags meeting organizers can choose from.
- “Can users add tags to meetings that are not on the list?”: meeting organizers can add their own tags.
Other default settings
| Setting | What it does |
|---|---|
| “Hide the meeting password in email invitations by default” | The meeting password is not written into the invitation email. |
| “Add the meeting password to the meeting link by default” | The meeting link already contains the password, so participants do not need to type it. |
| “Try to automatically extend meetings” | Shortly before a meeting ends, the platform extends it if participants are still in the room. |
| “Automatically enlarge the active speaker?” | The person who is speaking is shown in the large video. |
| “Default video resolution” (if available) | The video resolution new meetings start with. |
| “Meeting room layout” | “Classic meeting room layout”, or “Meeting room layout optimized for presentations”. |
| “Display AI assistant in meeting room” (if available) | Shows the AI assistant in the meeting rooms of your account. |
| “Show self view when a participant is focused?” | You still see your own video when one participant is shown large. |
Who can see and manage meetings
“Who can see the meetings of other account members?”
- “Everyone can see each other's meetings” (this is the default)
- “Only admins can see all meetings”
- “Everyone can see only their own meetings”
“Who can manage and close meetings and access the meeting summaries?”
- “Only the organizer of the meeting” (this is the default)
- “All admins of this account”
- “All meeting organizers of this account”
Automatically delete meetings
With “Automatically delete meetings” you choose after how many days past meetings are deleted, or “never”. Recurring meetings are not deleted automatically.
When finished configuring your default settings please click on the “Update” button.
Billing address (if available)
The billing address is used for invoices and payment confirmation receipts. Fill in your billing address and click on the “Update” button.
Technical support add-on (if available)
If your platform uses the technical support add-on and lets accounts change its settings, you can choose:
- “Audio and video direction of the support agent”: “Receive only”, “Send only” or “Send and receive”.
- “Join mode”: “Video only” or “Audio and video”.
Click on the “Update” button to save. Your platform administrator decides whether the add-on is available. See AI, custom tools and add-ons.
Delete this account
Here you will be able to entirely delete your account (not recommended).
Click on “Delete account” and confirm. This removes the account and all its meetings and settings, together with its meeting rooms and documents, and the users who belong only to this account. You are logged out right away. This cannot be undone.
