Account admins and meeting organizers
Account admins
You can add as many account admins to your platform as your account allows. Every Account admin will receive a separate login.
To add an account admin click on the “Add” button on the top right of your screen. This will open a form where you can fill in the required details. When completed click on the “Add” button. If “Send password to user?” is checked, the credentials will automatically be sent to the account admin. The account admin will be added to this list and to the meeting organizers.
Account admins will have access to the account settings and will be able to assign other account admins.
The add form
| Field | What to enter |
|---|---|
| “First name” and “Last name” | The name of the person |
| “Email” | The email address the person logs in with |
| “Confirmation” | The same email address again |
| “Send password to user?” | Checked by default. The person receives their login by email. |
If the person is already an account administrator of another account on your platform, they cannot be added as an account administrator.
When your account has reached the number of users it allows, the “Add” button in the form is grayed out.
Meeting organizers
You can add as many meeting organizers to your platform as your account allows. Every meeting organizer will receive a separate login. Invitations to participants will then be issued on behalf of the meeting organizer.
To add a meeting organizer, click on the “Add” button on the top right of your screen. This will open a form where you can fill in the required details. When completed click on the “Add” button. If “Send password to user?” is checked, the credentials will automatically be sent to the meeting organizer. The organizer will be added to the list below.
Meeting organizers don’t have access to the account settings.
Edit a user
Click on a person in the list to open “Edit user”. You can change the first name, the last name and the email address. Click on “Update” to save.
Reset password
Move the mouse over a person in the list and click the key icon. Confirm “Reset the password for this user?” with “Reset”. The platform creates a new password and shows it once under “New password”. Pass it on to the person.
If the person uses two-factor authentication, you can also check “Disable two-factor authentication?”, for example when they have lost their phone.
Delete users
Select the check box(es) in front of the person(s) you want to remove. A red button “Delete selected users” will appear in the top right corner. Click this button to remove them.
- You cannot remove yourself from “Account admins”.
- If you remove someone from “Account admins”, the person stays listed under “Meeting organizers”. To remove the person completely, also remove them under “Meeting organizers”.
- Account administrators cannot be selected in the list of meeting organizers. Remove them from “Account admins” first.
