White-Label Configuration Options

A white-label instance is more than a re-skin. Your own brand is the part a participant sees. Almost everything else about how the platform behaves is yours to set.

There are well over a hundred settings, grouped by area. This page sets out what you can change and who gets to change it.

Your name on it, not ours

The instance runs on your own hostname, and it carries your own product name throughout the interface. Invitations and notifications leave from your mail server, with your sender name and address, so nothing a participant receives mentions us.

You set where a guest lands after leaving a meeting, which support address appears when somebody needs help, and which imprint and legal pages are shown. For a participant who has never heard of Veeting, there is nothing to notice.

  • Your hostname and your product name
  • Your SMTP server, sender name and address
  • Your support address and imprint
  • Your landing page after a meeting ends

How do people sign in?

How people sign in is a setting, not an assumption. You can point an instance at your identity provider with SAML single sign-on, check passwords against your own service, let users who are already logged in to your intranet skip the login, or use the platform's own accounts with two-factor authentication. Rules such as the minimum password length and how long a session lasts we set for you on request.

Compliance settings sit in the same area, and they are usually where a procurement conversation starts. You decide whether participant email addresses are hidden in invitations by default, and whether meeting topics are stored with the usage statistics at all. One thing is not a setting. We never hand a secret back. Passwords and API keys come back as a placeholder when somebody reads the configuration, so an administrator can change one without ever seeing the value that is stored.

The sign-in and security settings are described in detail in the White-Label Administrator Hand Book.

  • SAML single sign-on or your own login service
  • Two-factor authentication
  • Email addresses hidden in invitations
  • Meeting topics kept out of statistics
  • Secrets masked when configuration is read

The meeting room itself

The room has more settings than any other area. They cover which authentication a meeting requires, whether participants may raise the video quality, what happens to participant names in an off the record meeting, which sounds play when somebody arrives or the room closes, and whether dial-in and recording are available by default.

You can also put your own tool in the room. A custom tool is your own web page shown beside the video, under a label you choose. Customers use it to bring a case file, a checklist or an order form into the meeting rather than sending people somewhere else. It is documented for developers on the meeting room widgets page.

The AI assistant is no different. You can turn it off entirely, or point it at your own endpoint, which is what you do when nothing may go to a service you have not approved.

Every meeting room setting is listed in the hand book under Meeting room and webinar.

  • Authentication required to enter
  • Video quality and device behavior
  • Dial-in and recording defaults
  • Your own tool beside the video
  • The AI assistant off, or on your own endpoint
All features

Who sets a value, and who can change it

This part matters to partners rather than to a single organization running one instance. Instances are arranged in levels: distributors, resellers below them, and each white-label instance below its reseller.

A setting takes its value from the lowest level that defines one, falling back up the chain, so a new instance inherits everything and its operator sets only what differs. That is what makes an unlimited number of instances practical to run, because creating one means setting the handful of values that differ, not copying a configuration.

Where a value must hold for a level below you, you lock it for that level, and its administrators can no longer change it. Commercial terms, such as the capacity you hand out to your customers, come from your agreement with us rather than from a setting. The hand book explains inheritance and locks in detail.

  • Distributor, reseller and instance
  • Inherit everything, set only what differs
  • Lock a value for a level below you
  • Commercial terms set by agreement
Veeting Partners

What you can leave alone

None of this is work you do before you can start. Every setting resolves from a default, so an instance is configured the moment it exists, and the only ones left empty are those nobody but you can supply, such as your own mail server or certificate. Most customers rely on our defaults and change only a handful of values.

The settings are also not a menu to work through. They are there so that when a requirement turns up that is not the usual one, the answer is a setting rather than a development project. If you are measuring us against a specific rule you have to meet, talk to us and we will tell you plainly whether the answer is already a setting.

Some settings we make for you on request, such as the hosting region, meeting sizes or your own meeting room layout. The White-Label Administrator Hand Book describes every setting an administrator can change, and lists the ones we configure on request.

Need to determine which video conferencing option is right for your organization?

Contact our team to discuss the details.

Request a Call Back

Thank you for getting in touch with us. We will respond to you shortly.