Getting started

Credentials & Login

Please use the credentials you have received via e-mail to log on to the Meeting portal. Click on the “Log in now” button in your e-mail. You will be redirected to the login page.

Enter your e-mail and password (from the e-mail received) in the login window.

Optional: tick “Keep me logged in” to stay logged in to the portal in this browser.

You will then be redirected to the Meeting portal where you can start planning and managing your meetings. You can afterwards also reset and adapt your password by clicking on “Forgot your password? You can reset it here.”

By clicking on the “Join meeting” tab a new window will appear, where you can copy a meeting id or a meeting link that you have received to directly join that specific meeting.

The ‘Register a free trial account’ option (if available) is only for customers who don’t have a Meeting account yet.

Two-Factor Authentication

Two-factor authentication (if available) protects your login with an Authenticator app such as Microsoft Authenticator or Google Authenticator.

1. Open your settings (see below) and go to “Two-Factor Authentication”.
2. Switch on “Use Mobile App”.
3. Scan the code under “Step 1: Scan this code with an Authenticator app” with your Authenticator app.
4. Enter the code under “Step 2: Enter the 6-digit code displayed in your Authenticator app” and click “Verify”.

From now on, the login asks for the current code from your Authenticator app after your password. If your platform allows it, you can also click “Request code” to receive the code by email.

Portal & Interface

Via this portal & interface you can now configure and manage your meetings and adapt your account settings.

On the left side of your interface you will find all features for scheduling and managing your meetings as well as your account settings. Depending on which feature of the left side column you have selected, the interface will display the options for this feature on the middle area of your screen. (Account settings are not visible for Meeting organizers – only for Account admins)

The menu on the left side contains:

• “Instant meeting” (see Your meetings)
• “Schedule meeting” (see Scheduling a meeting)
• “Upcoming meetings”, “Past meetings” and “Calendar” (see Your meetings)
• “Meet-Me requests” (if available, see Meet-Me requests)
• “Find a date for a meeting” (see Recurring meetings and date finder)
• “Documents”, “Polls” and “Address book” (see Documents, polls and address book)

Account administrators also see “Account settings”. See the account administrator hand book.

You can access your personal settings and change your preferred language and password by clicking on the top right corner of the main window. You can also log out from the application.

Settings

Click the user icon in the top right corner and choose “Settings”.

• “Preferred language”: the language of the interface.
• “Enable dark mode” (if available): a dark interface.
• “Enable scrollbars” (if available): scrollbars are always shown.
• “Change name”: your first and last name, as participants see it.
• “Change password”: enter your current password and the new one twice.
• “Two-Factor Authentication” (if available): see above.
• “Change your time zone”: under “Select your base time zone”, choose the time zone in which you plan your meetings.
• “Optional: additional time zones displayed in the email invitation”: up to three more time zones. Your invitations show the meeting time in these time zones too.
• “Calendar integration”: “Include your scheduled meetings into third party calendars such as Microsoft Outlook, Mac Calendar or Google Calendar.” Copy the link shown there and add it to your calendar as a calendar subscription.
• “Slack integration” (if available): click “Connect with Slack” to connect your account with Slack.
• “Zapier integration” (if available): set “Enable Zapier integration” to “Yes” and click “Create authentication code”. Use the code to configure your Zapier account. The code is only displayed once.

Your platform administrator decides which of the options marked “(if available)” you see.